Find answers to the most frequently asked questions.
Can I purchase one of your properties/parcels of land for residential use?
PIDC properties are only available for commerical use. There are occasionally City-owned properties of which PIDC is managing the sale that may have residential uses.
How do I obtain vendor information from BMI?
You can obtain vendor information and a new W9 document from BMI by emailing the following address: accounting@portfol.com
Should our IT team be aware of any changes? If so, will any changes follow the typical update roll-out cadence they are used to currently? Nothing will be changing with your current Portfol software. Any updates or roll-outs of new Portfol capabilities or enhancements will be clearly announced and communicated from BMI to the Portfol user community.
What if we have outstanding issues that have not been resolved by Portfol support? All currently outstanding issues will be resolved by PIDC Portfol support prior to 12/31/2019 if possible. Any new issues will be directed to BMI to provide support starting 01/01/2020.
Any currently outstanding issues that are not able to be resolved by 12/31/2019 will be transitioned to BMI Productivity Solutions to continue their support starting 01/01/2020. This will be a seamless experience for the customer.
Will my level of Portfol support change?
Portfol support levels will not change. You will continue to receive the quality and timeliness of maintenance and support that you are currently used to receiving from PIDC. This support will now simply be provided by BMI. BMI is fully prepared to provide outstanding and even elevated levels of support for Portfol customers come 1/1/2020.
Who do I contact for support?
You will continue to use your current PIDC support channels through 12/31/2019.
Starting on 1/1/2020, your Portfol support will be provided by BMI Productivity Solutions. This will be a seamless experience for you. Portfol customers will continue to use the existing Portfol support email address and phone number to communicate with BMI for maintenance and support issues:
Email: support@portfol.com
Phone: 800-220-PIDC
BMI is fully prepared to support all Portfol customers with their service needs.
How will I be invoiced?
PIDC will send you your 2020 invoice via hardcopy mail and via email. Please keep a lookout for this 2020 invoice to be mailed and emailed on November 26, 2019.
You will now direct your payment to BMI Productivity Solutions. Invoices will provide all of the necessary details and instructions to properly submit your organization’s 2020 payment to BMI.
Will my bill change?Your bill will not be changing. You will be charged the same fees for 2020 Portfol maintenance and support.
How much does it cost?
Portfol’s pricing is based upon the number of active loans in your portfolio and allows for an unlimited number of users. The complete package, including training and the first year of support, starts at just $11,250. There are no extra or hidden costs for add-on "modules". Portfol is all-inclusive. You won't find another system like it!
What types of businesses does PIDC serve?
PIDC works with companies of all sizes in every area of Philadelphia. We work on projects big and small with businesses, developers, and non-profits in the Manufacturing and Industrial, Commercial Businesses, Neighborhood Businesses, Minority/Women/Disabled-Owned Businesses, Non-Profit, Corporate and Commercial Development sectors.
Is PIDC a City agency?
PIDC is an independent non-profit organization. PIDC was co-founded by The City of Philadelphia and the Greater Philadelphia Chamber of Commerce. We work closely with our founding partners and they appoint our board of directors.
Does PIDC work with businesses outside of Philadelphia?
PIDC is committed to the economic development of Philadelphia and therefore we work with businesses and non-profits within the city. If your company is looking to locate in Philadelphia, PIDC is happy to discuss opportunities available.
Is PIDC a membership organization?
How can I get on PIDC's bidders or preferred vendors list?
PIDC does not maintain a bidders or preferred vendors list. Contractors, developers, consultants, etc. are encouraged to check our Contract Opportunities or our Property & Development RFP/RFQ page and sign up for our newsletter to stay updated.
What is PIDC?
PIDC is Philadelphia's public-private economic development corporation. It is a non-profit joint venture between the City of Philadelphia and the Greater Philadelphia Chamber of Commerce, founded in 1958. We offer flexible financing tools, a targeted portfolio of industrial and commercial real estate, and decades of Philadelphia-based knowledge to help our clients invest, develop, and grow.
Can my company get a grant from PIDC?
PIDC does not offer grants directly. PIDC is the conduit for several city and state grants which are funded through other organizations such as Redevelopment Assistance Capital Program (RACP) Grant, Stormwater Management Incentives Program(SMIP) Grant, Startup PHL. Find out about how PIDC can assist with the application and administration of these grants.
Does PIDC finance startups?
PIDC does not have direct financing for statups. But we are an active investment partner in several programs to provide capital to early stage companies.
We are Philadelphia’s public-private economic development corporation. PIDC spurs investments that create jobs, revitalize neighborhoods, and drive growth to every corner of Philadelphia. PIDC is a non-profit founded by the City of Philadelphia and the Greater Philadelphia Chamber of Commerce in 1958.
CONTACT
1500 Market StreetSuite 3500 West
Philadelphia, PA 19102
info@PIDCphila.com
215-496-8020
215-977-9618
CLIENT RELATIONS
215-496-8020
